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Adaptive Insights
Knowledge and Support - Adaptive Insights

Customer Alerts


Support Policy Change: Authorizing support personnel to access your instance
Effective as of Release 2019.1, administrators must authorize Adaptive Insights support personnel to give them access to your instance. You must select a new option in General Setup: Allow Adaptive Insights support personnel to login. See Give Support Access to Your Instance for details.

Past Notices

December 2018

Import History Policy Change Notification
Effective January 7, 2019, Adaptive Insights is changing the import history file storage limit to 10 gigabytes. Read this FAQ for more on this policy change. 

November 2018

Elastic Hypercube
Release 2018.3 continues our phased rollout of elastic hypercube technology. The elastic hypercube dynamically allocates computing. You'll get faster response times and more optimized calculations. Read more in our newsroom.

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